How To Fix 3G891 - Place the cursor on a process or step and choose 'Start'

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 891

• Message text: Place the cursor on a process or step and choose 'Start'

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

You can only start or repeat processes or process steps.

How to fix this error?

Place the cursor on the required process or step and choose 'Start'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G891 - Place the cursor on a process or step and choose 'Start' ?

  The SAP error message 3G891 typically indicates that the user is trying to execute a process or step in a workflow or process chain without having selected a specific process or step first. This error is common in scenarios where users are working with process chains, background jobs, or similar workflows in SAP.
  Cause:
  The error occurs because the system requires the user to select a specific process or step before attempting to start it. This is a safeguard to ensure that the user is clear about which part of the process they want to execute.
  Solution:
  To resolve this error, follow these steps:
  
  
  Select the Process or Step: Navigate to the process chain or workflow where the error occurred. Use your mouse or keyboard to place the cursor on the specific process or step you want to start.
  
  
  Start the Process: Once the desired process or step is highlighted, choose the 'Start' option. This can usually be done by right-clicking on the selected step and choosing 'Start' from the context menu, or by using the appropriate button in the toolbar.
  
  
  Check Permissions: Ensure that you have the necessary permissions to start the selected process or step. If you do not have the required authorizations, you may need to contact your SAP administrator.
  
  
  Review Process Chain Configuration: If the issue persists, review the configuration of the process chain or workflow to ensure that it is set up correctly and that all necessary prerequisites are met.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSPC (Process Chain Maintenance) or SM37 (Job Monitoring) to manage and monitor process chains and background jobs.
  SAP Documentation: Refer to SAP Help documentation for detailed information on process chains and workflows, including best practices for managing them.
  User Training: If you are new to SAP or the specific module you are working with, consider undergoing training or reviewing user manuals to better understand how to navigate and execute processes within the system.
  
  By following these steps, you should be able to resolve the error and successfully start the desired process or step in SAP.