How To Fix 3G789 - Length Must Be Even (Translation in Double Byte Languages)

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 789

• Message text: Length Must Be Even (Translation in Double Byte Languages)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3G789 - Length Must Be Even (Translation in Double Byte Languages) ?

  The SAP error message 3G789: Length Must Be Even (Translation in Double Byte Languages) typically occurs when there is an issue with the length of a string that is being processed in a double-byte character set (DBCS) environment, such as when working with languages like Chinese, Japanese, or Korean. In DBCS, each character can take up two bytes, and certain operations or data formats require that the total length of the string be even.
  Cause:
  
  Odd Length String: The most common cause of this error is that the string being processed has an odd number of bytes. Since DBCS characters require pairs of bytes, an odd-length string cannot be properly processed.
  Data Entry Error: There may be a data entry error where a character was incorrectly inputted or a string was truncated.
  Incorrect Encoding: The data may not be encoded correctly, leading to an unexpected byte length.
  
  Solution:
  
  Check String Length: Verify the length of the string being processed. Ensure that it is even. If it is odd, you may need to add a padding character or remove an extra character to make it even.
  Data Validation: Implement validation checks in your data entry processes to ensure that strings conform to the expected length requirements.
  Encoding Verification: Ensure that the data is being encoded and decoded correctly. If you are working with external systems, confirm that they are using the same character encoding.
  Review Input Data: If the error occurs during data import or processing, review the input data for any anomalies or inconsistencies that could lead to an odd byte length.
  SAP Notes: Check SAP Notes for any patches or updates related to this error message. Sometimes, SAP releases updates that address specific issues.
  
  Related Information:
  
  Double Byte Character Set (DBCS): This is a character encoding system that uses two bytes to represent a single character, which is common in languages with large character sets.
  SAP Language Settings: Ensure that the language settings in your SAP system are correctly configured for the languages you are working with.
  Testing: If you are developing or customizing programs, consider adding unit tests that check for string lengths before processing to catch this error early.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.