How To Fix 3G437 - Document check was not done due to an internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 437

• Message text: Document check was not done due to an internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G437 - Document check was not done due to an internal error ?

  The SAP error message "3G437 Document check was not done due to an internal error" typically indicates that there is an issue within the SAP system that is preventing the document check from being completed. This error can arise from various underlying causes, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the document management or workflow configuration can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in the document or related master data can trigger this error.
  System Bugs: There may be a bug in the version of SAP you are using that affects the document check process.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the document check.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with the standard document check process.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to document management and ensure they are set up correctly.
  Data Validation: Verify the data associated with the document. Ensure that all required fields are filled and that there are no inconsistencies.
  Review Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the internal error.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the document check.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user actions, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SLG1 (Application Log), and SE37 (Function Module) for debugging.
  Documentation: Review SAP documentation related to document management and error handling for additional insights.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.