How To Fix 3G396 - Line item text was read in logical system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 396

• Message text: Line item text was read in logical system &1

What causes this issue?

You are working in a distributed system. This means that Human
Resources and Accounting run in the same system. As a result, the
function module 'FI_GET_SGTXT' has been started in the logical system
&V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G396 - Line item text was read in logical system &1 ?

  The SAP error message 3G396, which states "Line item text was read in logical system &1," typically occurs in the context of document processing, particularly when dealing with line item texts in financial documents or other transactional data. This error indicates that the system is trying to access line item text data that is associated with a different logical system than the one currently being used.
  Cause:
  
  Logical System Configuration: The error often arises when there is a mismatch in the logical system configuration. This can happen if the system is trying to read data from a different client or system that is not properly configured or connected.
  Data Transfer Issues: If data has been transferred between systems (e.g., during a system copy or data migration), the line item texts may not have been correctly transferred or may be pointing to the wrong logical system.
  Cross-Client Data Access: The system may be attempting to access data that is not available in the current client, leading to this error.
  
  Solution:
  
  
  Check Logical System Configuration: Verify the logical system settings in your SAP system. Ensure that the logical system is correctly defined and that the relevant data is available in that logical system.
  
  You can check this in transaction SM59 (RFC destinations) and BD54 (Logical System).
  
  
  
  Data Consistency Check: Perform a consistency check on the data to ensure that all necessary line item texts are available in the current logical system. You may need to re-import or re-transfer the data if inconsistencies are found.
  
  
  Review Data Transfer Processes: If the error occurred after a data transfer, review the processes used for the transfer. Ensure that all relevant data, including line item texts, was included and correctly mapped to the current logical system.
  
  
  Consult Documentation: Check SAP Notes and documentation related to this error message for any specific patches or updates that may address the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or solutions based on the specific context of your system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and SE37 (Function Module) to investigate the underlying data structures and function modules related to line item texts.
  SAP Notes: Search for SAP Notes related to error message 3G396 in the SAP Support Portal for any known issues or fixes.
  Documentation: Review SAP documentation on logical systems and data transfer processes to better understand how to manage and troubleshoot these types of errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.