How To Fix 3G291 - Payment method missing from master data or Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 291

• Message text: Payment method missing from master data or Customizing

What causes this issue?

The system cannot determine a payment method for the advance payment to
be effected from master data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE HRDME_ERROR_REJECT_PERNR OBJECT DOKU ID TX

How to fix this error?

This error can occur in two situations:
Payment information for this payment is stored in the <ZH>master data
</> of the employee concerned. In this case, you must enter the payment
method in the master data.
Payment information for this payment is stored as <ZH>payee keys in
Customizing</>. In this case, you must enter the payment method in
Customizing (table T521B).
INCLUDE HRDME_ERROR_REPEAT_ADV_DTA OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G291 - Payment method missing from master data or Customizing ?

  The SAP error message 3G291 indicates that a payment method is missing from either the master data or the customizing settings. This error typically occurs when trying to process a payment or when executing a transaction that requires a specific payment method that has not been defined or is not available for the relevant business partner or transaction.
  Cause:
  
  Missing Payment Method in Master Data: The payment method may not be assigned to the customer/vendor master data.
  Missing Payment Method in Customizing: The payment method may not be configured in the system's customizing settings.
  Incorrect Payment Method: The payment method being used may not be valid for the specific transaction or business partner.
  Data Inconsistency: There may be inconsistencies in the configuration or data that prevent the payment method from being recognized.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Master Data:
  
  Go to the customer or vendor master data (transaction codes like FD03 for customers or FK03 for vendors).
  Verify if the payment method is assigned to the relevant customer/vendor.
  If it is missing, you can add the payment method in the master data.
  
  
  
  Check Customizing Settings:
  
  Access the customizing settings via transaction code SPRO.
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Business Transactions > Incoming Payments or Outgoing Payments.
  Check the configuration for payment methods and ensure that the required payment method is defined and active.
  
  
  
  Assign Payment Method:
  
  If the payment method is not assigned, you can assign it to the relevant customer/vendor or transaction type.
  Ensure that the payment method is valid for the company code and payment type you are working with.
  
  
  
  Review Payment Method Configuration:
  
  Ensure that the payment method is correctly configured for the relevant payment type (e.g., check, bank transfer).
  Check if any specific settings or restrictions are applied to the payment method that might prevent its use.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD03, FK03, SPRO, and others for managing master data and customizing settings.
  Documentation: Refer to SAP documentation or help files for detailed instructions on configuring payment methods and managing master data.
  User Roles: Ensure that you have the necessary authorizations to make changes to master data and customizing settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.