How To Fix 3G262 - Inconsistent payroll results

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 262

• Message text: Inconsistent payroll results

What causes this issue?

The payroll result for the line item for personnel number &V1&
sequential number &V2& could not be found.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G262 - Inconsistent payroll results ?

  The SAP error message 3G262, which indicates "Inconsistent payroll results," typically arises during payroll processing when there are discrepancies in the payroll results for an employee. This can occur for various reasons, including:
  Causes:
  
  Data Inconsistencies: Changes in master data (like infotypes) that have not been properly reflected in the payroll results.
  Incorrect Configuration: Issues in the payroll schema or rules that lead to incorrect calculations.
  Missing or Incorrect Time Data: Time management data that is not aligned with payroll results can cause inconsistencies.
  Retroactive Accounting: Changes made to past payroll periods that have not been correctly processed can lead to inconsistencies.
  Custom Enhancements: Custom code or enhancements that interfere with standard payroll processing.
  
  Solutions:
  
  Check Master Data: Review the employee's master data (infotypes) to ensure that all relevant information is accurate and up-to-date.
  Review Payroll Results: Use transaction codes like PC_PAYRESULT or PE03 to analyze the payroll results and identify where the inconsistencies lie.
  Run Payroll Simulation: Perform a payroll simulation to see if the error can be replicated and to identify the source of the inconsistency.
  Correct Time Data: Ensure that all time data is correctly entered and corresponds with the payroll results.
  Analyze Retroactive Accounting: If retroactive accounting is involved, ensure that all changes have been processed correctly and that there are no outstanding issues.
  Check Custom Code: If there are custom enhancements, review them to ensure they are not causing the inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PC_PAYRESULT (Display Payroll Results).
  SAP Notes: Check SAP Notes for any known issues or patches related to payroll inconsistencies.
  Documentation: Review SAP documentation and guides related to payroll processing and configuration to ensure compliance with best practices.
  Testing: After making corrections, always test the payroll process in a development or quality assurance environment before applying changes to production.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP HR consultant or reach out to SAP support for further assistance.