How To Fix 3G224 - Central deletion flag for debtor &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 224

• Message text: Central deletion flag for debtor &1

What causes this issue?

The customer account &1 has been centrally marked for deletion.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message 3G224 - Central deletion flag for debtor &1 ?

  The SAP error message 3G224 indicates that there is a central deletion flag set for a debtor (customer) in the system. This means that the customer account is marked for deletion, and as a result, certain operations involving this debtor cannot be performed.
  Cause:
  The central deletion flag is typically set when a customer account is no longer needed or is being deactivated. This flag prevents any further transactions from being processed for that customer, ensuring that no new entries can be made that would reference the deleted account.
  Solution:
  To resolve this error, you will need to take the following steps:
  
  
  Check the Customer Master Data:
  
  Go to the customer master data in the SAP system (transaction code XD03 for display).
  Enter the customer number and check if the central deletion flag is set.
  
  
  
  Remove the Deletion Flag:
  
  If you have the necessary authorizations, you can remove the deletion flag. This can be done using transaction code XD02 (change customer).
  Navigate to the relevant view (usually the "General Data" or "Company Code Data") and uncheck the "Deletion Flag" option.
  
  
  
  Consult with Your Team:
  
  If you do not have the necessary permissions to change the deletion flag, you will need to consult with your SAP administrator or the team responsible for customer master data management.
  
  
  
  Review Business Processes:
  
  Ensure that the deletion of the customer account is in line with your business processes. If the customer is still active or should be retained for historical data, consider not removing the deletion flag.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer
  XD02: Change Customer
  FD03: Display Customer (Accounting)
  FD02: Change Customer (Accounting)
  
  
  
  Authorization: Ensure that you have the necessary authorizations to make changes to customer master data.
  
  
  Impact of Deletion: Understand the implications of removing the deletion flag, as it may allow transactions to be processed against the customer account again.
  
  
  Documentation: Refer to SAP documentation or your organization's guidelines on managing customer master data for more detailed procedures and policies.
  
  
  By following these steps, you should be able to resolve the error message 3G224 and manage the customer account appropriately.