How To Fix 3G028 - Error when creating the directory for personnel number & in client &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3G - Payroll: International

  • Message number: 028

  • Message text: Error when creating the directory for personnel number & in client &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 3G028 - Error when creating the directory for personnel number & in client & ?

    The SAP error message 3G028 typically indicates an issue related to the creation of a directory for a personnel number in a specific client. This error can occur in various contexts, often related to the HR module or when dealing with employee data.

    Cause:

    The error can be caused by several factors, including:

    1. Authorization Issues: The user may not have the necessary permissions to create directories or access certain functions in the SAP system.
    2. Incorrect Configuration: There may be issues with the configuration settings in the SAP system that prevent the creation of directories.
    3. File System Issues: The underlying file system may have restrictions, such as insufficient space, read/write permissions, or other file system errors.
    4. Client-Specific Issues: The client in which the error occurs may have specific settings or issues that prevent the creation of the directory.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Authorizations:

      • Ensure that the user has the necessary authorizations to create directories and manage personnel data. You may need to consult with your SAP security team to verify and adjust user roles.
    2. Review Configuration:

      • Check the configuration settings related to personnel data management and directory creation. Ensure that all necessary parameters are correctly set.
    3. Inspect File System:

      • Verify the file system where the directories are being created. Check for available space, permissions, and any other restrictions that may be in place. Ensure that the SAP application server has the necessary access rights.
    4. Client Settings:

      • Review the specific settings for the client in which the error occurs. There may be client-specific configurations that need to be adjusted.
    5. Check SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
    6. Consult SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in personnel data management, such as PA30 (Maintain HR Master Data) or PA40 (Personnel Actions).
    • Documentation: Review SAP documentation related to HR data management and directory services for additional insights and best practices.
    • System Logs: Check system logs (SM21) and application logs (SLG1) for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the cause of the 3G028 error in your SAP system.

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