How To Fix 3E467 - An existing Kiwi Saver employee cannot optout.

SAP Error Message - Details

• Message type: E = Error

• Message class: 3E - Vorgesehen für neue Länderentwicklungen HR

• Message number: 467

• Message text: An existing Kiwi Saver employee cannot optout.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3E467 - An existing Kiwi Saver employee cannot optout. ?

  The SAP error message 3E467 indicates that an existing KiwiSaver employee cannot opt out of the scheme. This typically occurs in the context of payroll processing in New Zealand, where KiwiSaver is a retirement savings scheme.
  Cause:
  
  Employee Status: The employee may already be enrolled in KiwiSaver and has not met the criteria for opting out. For instance, employees can only opt out within a specific timeframe after their enrollment.
  Opt-Out Period: Employees have a limited period (usually 8 weeks) from the date they start their employment or from the date they are enrolled in KiwiSaver to opt out. If this period has passed, they cannot opt out.
  Incorrect Data: There may be incorrect or incomplete data in the employee's record that is preventing the opt-out process.
  System Configuration: There may be issues with the configuration of the payroll system regarding KiwiSaver settings.
  
  Solution:
  
  Check Enrollment Status: Verify the employee's KiwiSaver enrollment status and ensure they are within the opt-out period.
  Review Employee Records: Check the employee's records for any discrepancies or missing information that may be causing the error.
  Communicate with Employee: If the employee is outside the opt-out period, inform them of their options. They may need to continue contributing to KiwiSaver until they meet the criteria for withdrawal or change their contribution rate.
  System Configuration: If the issue persists, consult with your SAP system administrator or payroll specialist to ensure that the system is correctly configured for KiwiSaver processing.
  Documentation: Refer to the official KiwiSaver guidelines and SAP documentation for any specific requirements or procedures related to opting out.
  
  Related Information:
  
  KiwiSaver: A voluntary savings scheme in New Zealand designed to help individuals save for retirement. Employees can choose to contribute a percentage of their salary, and employers are required to contribute a minimum percentage as well.
  Opt-Out Process: Employees must complete an opt-out form and submit it to their employer within the specified timeframe to stop contributions.
  Regulatory Compliance: Ensure compliance with New Zealand's employment and tax laws regarding KiwiSaver contributions and employee rights.
  
  If the problem continues after checking these aspects, it may be necessary to contact SAP support or consult with a payroll expert familiar with KiwiSaver regulations.