How To Fix 37513 - Printing canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: 37 - Screen Painter

• Message number: 513

• Message text: Printing canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 37513 - Printing canceled ?

  The SAP error message "37513 Printing canceled" typically indicates that a print job was canceled by the user or due to a system issue. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  User Cancellation: The user may have manually canceled the print job.
  Printer Issues: The printer may be offline, out of paper, or experiencing a hardware malfunction.
  Network Problems: If the printer is networked, there may be connectivity issues between the SAP system and the printer.
  Print Spooler Issues: The print spooler service on the server or client machine may be stopped or malfunctioning.
  Incorrect Printer Configuration: The printer settings in SAP may not be correctly configured, leading to print job failures.
  Authorization Issues: The user may not have the necessary permissions to print to the specified printer.
  
  Solutions:
  
  Check Printer Status: Ensure that the printer is online, has paper, and is functioning correctly. Check for any error messages on the printer itself.
  Review Print Spooler: Restart the print spooler service on the server or client machine. This can often resolve issues with stuck or canceled print jobs.
  Reconfigure Printer Settings: Verify that the printer settings in SAP are correct. This includes checking the device type, output device, and any relevant parameters.
  Check User Permissions: Ensure that the user has the necessary permissions to print to the specified printer. This may involve checking user roles and authorizations in SAP.
  Retry Printing: After addressing any issues, try to print the document again. If it was a temporary issue, it may succeed on the second attempt.
  Consult Logs: Check the SAP system logs (transaction codes like SLG1) for any additional error messages or information that may provide insight into the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to printing errors. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration) to manage printers and spool requests.
  Documentation: Review SAP documentation for guidance on configuring printers and troubleshooting printing issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your IT support team or SAP Basis team for further investigation.