How To Fix 37298 - GUI &1 patch &2 less than required (&3); continue with Alpha Screen


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 37 - Screen Painter

  • Message number: 298

  • Message text: GUI &1 patch &2 less than required (&3); continue with Alpha Screen

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  • The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    What causes this issue?

    You want to use the graphical Layout Editor.
    However, the SAP GUI is obsolete.

    System Response

    The graphical Layout Editor is part of the SAP GUI. You cannot use
    the graphical Layout Editor if the release version of the SAP GUI
    and patch level within the release version do not fulfill a minimum
    requirement.
    The system denies to call the graphical Layout Editors and switches
    to the alphanumeric Layout Editor instead.

    How to fix this error?

    Use a current release version of the SAP GUI or a higher
    patch level.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 37298 - GUI &1 patch &2 less than required (&3); continue with Alpha Screen ?

    The SAP error message 37298 indicates that the SAP GUI (Graphical User Interface) patch level is lower than the required patch level for the specific SAP system you are trying to access. This error typically occurs when there is a mismatch between the SAP GUI version installed on the client machine and the version required by the SAP server.

    Cause:

    1. Outdated SAP GUI: The installed version of SAP GUI is not up to date with the required patches.
    2. Compatibility Issues: The SAP server may have been updated to a version that requires a newer version of the SAP GUI.
    3. Configuration Changes: Changes in the SAP system configuration may require a different version of the GUI.

    Solution:

    1. Update SAP GUI:

      • Download the latest version of SAP GUI from the SAP Service Marketplace or your organization's software distribution platform.
      • Install the updated version on your client machine.
    2. Check Patch Level:

      • Ensure that the installed SAP GUI version matches the required patch level. You can check the required patch level in the SAP system by navigating to the transaction code SNOTE or SPAM to see the current patch levels.
    3. Contact IT Support:

      • If you are unsure about the required version or how to update, contact your IT support team or SAP Basis team for assistance.
    4. Use Alpha Screen:

      • If you need to continue working and cannot update the GUI immediately, you can proceed with the Alpha Screen as indicated in the error message. However, this may limit functionality or lead to other issues.

    Related Information:

    • SAP Notes: Check SAP Notes related to GUI compatibility and patch levels for specific guidance.
    • Documentation: Refer to the SAP GUI installation and upgrade documentation for detailed steps on how to update the GUI.
    • System Requirements: Always verify the system requirements for the SAP version you are using to ensure compatibility.

    By following these steps, you should be able to resolve the error and ensure that your SAP GUI is compatible with the SAP system you are accessing.

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