How To Fix 32108 - Despite gross pension, no data processed for pers. no. & (&/&)

SAP Error Message - Details

• Message type: E = Error

• Message class: 32 - HR: Public Sector Austria

• Message number: 108

• Message text: Despite gross pension, no data processed for pers. no. & (&/&)

What causes this issue?

Infotype 0484 subtype 2 exists for personnel number &V1&. The original
insurance institution is &V2&. The benefit is &V3&. This personnel
number has a gross pension in infotype 0014 for the payroll month, but
no data was processed by the data medium for this person for insurance
institution &V2& and benefit &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 32108 - Despite gross pension, no data processed for pers. no. & (&/&) ?

  The SAP error message 32108, which states "Despite gross pension, no data processed for pers. no. & (&/&)," typically occurs in the context of payroll processing, particularly when dealing with pension calculations. This error indicates that the system has identified a gross pension amount for a specific employee (personal number), but it has not been able to process any data related to that pension.
  Causes:
  
  Missing or Incomplete Data: The employee's master data or payroll data may be incomplete or missing necessary information, such as pension plan details or contribution rates.
  Incorrect Configuration: There may be issues with the configuration of the pension schema or rules in the payroll system.
  Pension Plan Not Active: The pension plan for the employee may not be active or properly set up in the system.
  Data Entry Errors: There could be errors in the data entry for the employee's payroll or pension information.
  Time Period Issues: The payroll period being processed may not align with the periods for which pension data is available.
  
  Solutions:
  
  Check Employee Master Data: Verify that all necessary employee master data is complete and accurate, including pension-related information.
  Review Payroll Configuration: Ensure that the payroll schema and rules related to pensions are correctly configured. This may involve checking the relevant infotypes (e.g., IT0580 for pension plans).
  Activate Pension Plan: If the pension plan is not active, ensure that it is activated for the employee in question.
  Correct Data Entry: Review and correct any data entry errors in the employee's payroll records.
  Run Consistency Checks: Use SAP tools to run consistency checks on the payroll data to identify any discrepancies or issues.
  Consult Documentation: Refer to SAP documentation or help notes related to error message 32108 for additional guidance and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) or PC00_MXX_CALC (Payroll Calculation) to investigate and resolve the issue.
  SAP Notes: Check for relevant SAP Notes that may provide additional insights or patches related to this error.
  Testing: After making corrections, run a test payroll to ensure that the issue has been resolved and that the pension data is processed correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR and payroll.