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How To Fix 30077 - No. range of service category & does not allow external number assignment


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 30 - Service Master: Basic Data

  • Message number: 077

  • Message text: No. range of service category & does not allow external number assignment

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 30077 - No. range of service category & does not allow external number assignment ?

    The SAP error message "30077 No. range of service category & does not allow external number assignment" typically occurs when you are trying to create or assign a number to a service category that is configured not to allow external number assignment. This can happen in various SAP modules, particularly in the context of service management or service processing.

    Cause:

    1. Number Range Configuration: The number range for the service category in question is set up to only allow internal number assignment. This means that the system is not configured to accept externally assigned numbers for that particular service category.
    2. Service Category Settings: The specific service category you are trying to use may have restrictions that prevent external number assignment.
    3. Missing Number Range: There may not be a defined number range for the service category, or the number range may not be active.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Number Range Configuration:

      • Go to the transaction code SNRO (Number Range Objects).
      • Find the relevant number range object for the service category.
      • Check the settings to see if it allows external number assignment. If it does not, you may need to change the configuration.
    2. Modify Number Range Settings:

      • If you have the necessary authorizations, you can modify the number range settings to allow external number assignment.
      • Ensure that the number range is active and properly defined.
    3. Review Service Category Settings:

      • Go to the configuration settings for the service category (this may vary depending on the specific module you are using).
      • Check if there are any specific settings that restrict external number assignment and modify them if necessary.
    4. Consult Documentation:

      • Review SAP documentation or help resources related to number ranges and service categories for more detailed guidance.
    5. Contact SAP Support:

      • If you are unable to resolve the issue through configuration changes, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SNRO (Number Range Objects), OBA7 (Number Range Maintenance), and others that may be relevant to your specific SAP module.
    • Authorization: Ensure that you have the necessary authorizations to make changes to number range configurations.
    • Testing: After making changes, perform tests to ensure that the error is resolved and that the system behaves as expected.

    By following these steps, you should be able to address the error message and configure the system to allow external number assignment for the specified service category.

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