How To Fix 30023 - No long text exists for service &

SAP Error Message - Details

• Message type: E = Error

• Message class: 30 - Service Master: Basic Data

• Message number: 023

• Message text: No long text exists for service &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 30023 - No long text exists for service & ?

  The SAP error message "30023 No long text exists for service &" typically indicates that the system is trying to access a long text description for a specific service, but it cannot find any associated long text in the database. This can occur in various contexts, such as when creating or modifying service orders, maintenance plans, or other service-related transactions.
  Cause:
  
  Missing Long Text: The most common cause is that the long text for the specified service has not been created or is missing in the system.
  Incorrect Service Code: The service code being referenced may be incorrect or does not exist in the system.
  Authorization Issues: There may be authorization issues preventing access to the long text.
  Data Inconsistency: There could be inconsistencies in the data or configuration that lead to the inability to retrieve the long text.
  
  Solution:
  
  
  Create Long Text:
  
  Navigate to the relevant transaction (e.g., service master data).
  Check if the long text exists for the service in question.
  If it does not exist, create the long text by entering the necessary information.
  
  
  
  Verify Service Code:
  
  Ensure that the service code you are using is correct and exists in the system.
  You can check this in the service master data or related transaction.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to view or create long texts.
  Consult with your SAP security team if you suspect authorization issues.
  
  
  
  Data Consistency Check:
  
  Run any relevant consistency checks or reports to identify and resolve data inconsistencies.
  You may need to consult with your SAP Basis or technical team for assistance.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional context on the specific service and long text requirements.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may use transaction codes like IW31 (Create Work Order), IW32 (Change Work Order), or IH01 (Display Maintenance History) to access service-related data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the long text for the service is properly maintained in the system.