How To Fix >3907 - | The correspondence will be dunned in Collections Management


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 907

  • Message text: | The correspondence will be dunned in Collections Management

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message >3907 - | The correspondence will be dunned in Collections Management ?

    The SAP error message 3907 ("The correspondence will be dunned in Collections Management") typically occurs in the context of the Collections Management module within SAP. This message indicates that a correspondence (such as a reminder or dunning notice) is being processed, but there are specific conditions that prevent it from being executed as expected.

    Cause:

    The error can arise due to several reasons, including:

    1. Incomplete Data: The customer or vendor master data may be incomplete or missing required information.
    2. Dunning Procedure Configuration: The dunning procedure may not be correctly configured for the customer or the specific document.
    3. Status of the Document: The document may be in a status that does not allow for dunning (e.g., already dunned, cleared, or blocked).
    4. Dunning Levels: The dunning level may not be appropriate for the correspondence being processed.
    5. Authorization Issues: The user may not have the necessary authorizations to perform the dunning action.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Customer/Vendor Master Data:

      • Ensure that all required fields in the customer or vendor master data are filled out correctly.
      • Verify that the dunning information is correctly set up in the master data.
    2. Review Dunning Procedure:

      • Check the configuration of the dunning procedure in the SAP system. Ensure that it is correctly assigned to the customer/vendor and that all necessary settings are in place.
    3. Document Status:

      • Review the status of the document that is being dunned. If it has already been dunned or is in a blocked status, you may need to take appropriate actions to unblock or clear it.
    4. Dunning Levels:

      • Ensure that the dunning level is appropriate for the correspondence. You may need to adjust the dunning level or reset it if necessary.
    5. Authorization Check:

      • Verify that the user has the necessary authorizations to perform dunning actions. If not, contact your SAP security administrator to obtain the required permissions.
    6. Consult SAP Notes:

      • Check for any relevant SAP Notes or documentation that may provide additional insights or fixes related to this error message.

    Related Information:

    • Transaction Codes: You may use transaction codes like F150 (Dunning) or F110 (Automatic Payment Transactions) to review and manage dunning processes.
    • SAP Help Documentation: Refer to the official SAP Help Portal for detailed information on Collections Management and Dunning processes.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.

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