How To Fix >3742 - Cash desk closing active; postings cannot be transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 742

• Message text: Cash desk closing active; postings cannot be transferred

Self-Explanatory Message

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• What is the cause and solution for SAP error message >3742 - Cash desk closing active; postings cannot be transferred ?

  The SAP error message 3742: Cash desk closing active; postings cannot be transferred typically occurs when there is an attempt to post transactions to a cash desk that is currently in the process of being closed. This situation can arise in various SAP modules, particularly in Financial Accounting (FI) or Controlling (CO) when dealing with cash management or point-of-sale transactions.
  Cause:
  
  Cash Desk Closure in Progress: The primary cause of this error is that the cash desk is currently marked as "closing" or "closed," which prevents any further postings or transactions from being processed.
  System Configuration: There may be specific configurations in the system that restrict postings during the cash desk closing process.
  User Permissions: The user may not have the necessary permissions to post transactions during the cash desk closing phase.
  
  Solution:
  
  Check Cash Desk Status: Verify the status of the cash desk in question. If it is indeed in the process of closing, you will need to wait until the closing process is completed before attempting to post any transactions.
  Complete Cash Desk Closing: If you have the necessary permissions, complete the cash desk closing process. This may involve finalizing any outstanding transactions or ensuring that all necessary data has been entered.
  Reopen Cash Desk: If it is necessary to post transactions urgently, and if your business process allows it, you may consider reopening the cash desk temporarily to allow for the postings. This should be done with caution and in accordance with your organization's policies.
  User Permissions: Ensure that the user attempting to make the postings has the appropriate permissions to do so during the cash desk closing process.
  Consult Documentation: Refer to your organization's SAP documentation or consult with your SAP support team for specific procedures related to cash desk management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBCJ (Cash Journal) or F-02 (General Posting) that may be involved in cash desk operations.
  SAP Notes: Check SAP Notes for any known issues or patches related to cash desk operations and postings.
  Training: Ensure that users involved in cash desk operations are adequately trained on the processes and implications of cash desk closing and posting transactions.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's official support channels for further assistance.