How To Fix >3670 - Total of original receivables <> total of installment receivables

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 670

• Message text: Total of original receivables <> total of installment receivables

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3670 - Total of original receivables <> total of installment receivables ?

  The SAP error message 3670 ("Total of original receivables <> total of installment receivables") typically occurs in the context of accounts receivable and installment payments. This error indicates a discrepancy between the total amount of original receivables and the total amount of installment receivables. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Data Entry Errors: There may be mistakes in the data entry of either the original receivables or the installment receivables.
  Configuration Issues: Incorrect configuration in the financial settings or in the installment plan settings can lead to mismatches.
  Incomplete Installment Plan: If the installment plan is not fully defined or if some installments are missing, it can cause this error.
  Changes in Receivables: If the original receivables were modified after the installment plan was created, it could lead to inconsistencies.
  Currency Differences: If there are currency conversions involved, discrepancies can arise due to exchange rate differences.
  
  Solution:
  
  Verify Data Entry: Check the entries for both original and installment receivables to ensure they match. Look for any typos or incorrect amounts.
  Review Installment Plan: Ensure that the installment plan is correctly set up and that all installments are accounted for. Check if any installments are missing or incorrectly defined.
  Check Configuration: Review the configuration settings related to accounts receivable and installment payments to ensure they are set up correctly.
  Recalculate Receivables: If changes were made to the original receivables, recalculate the installment receivables to ensure they reflect the current state.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling installment receivables and related configurations.
  Use Transaction Codes: Utilize relevant transaction codes (like F-28 for incoming payments) to check the status of the receivables and make necessary adjustments.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to accounts receivable, such as FBL5N (Customer Line Item Display) and F-32 (Clear Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  Documentation: Review SAP's official documentation for accounts receivable and installment payment processing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 3670 in SAP.