How To Fix >3645 - Installment plan has been saved; correspondence print has been terminated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 645

  • Message text: Installment plan has been saved; correspondence print has been terminated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message >3645 - Installment plan has been saved; correspondence print has been terminated ?

    The SAP error message "3645 Installment plan has been saved; correspondence print has been terminated" typically occurs in the context of financial transactions, particularly when dealing with installment plans or payment agreements. This message indicates that while the installment plan was successfully saved in the system, the process for printing correspondence related to that plan was interrupted or could not be completed.

    Causes:

    1. Printing Configuration Issues: There may be issues with the printer configuration in SAP, such as incorrect printer settings or the printer being offline.
    2. Authorization Issues: The user may not have the necessary authorizations to execute the print job.
    3. Output Type Configuration: The output type for the correspondence may not be correctly configured in the system.
    4. Technical Errors: There could be underlying technical issues, such as problems with the spool request or the output device.
    5. Missing Data: Required data for generating the correspondence might be missing or incomplete.

    Solutions:

    1. Check Printer Configuration:

      • Ensure that the printer is correctly configured in SAP.
      • Verify that the printer is online and accessible.
      • Check the output device settings in transaction SPAD.
    2. Review Authorizations:

      • Ensure that the user has the necessary authorizations to print correspondence. This can be checked in transaction SU53 or by consulting with your security team.
    3. Output Type Settings:

      • Check the configuration of the output type used for the correspondence. This can be done in transaction NACE (for output types) to ensure that it is set up correctly.
    4. Check Spool Requests:

      • Go to transaction SP01 to check the status of the spool requests. Look for any errors or issues that might indicate why the print job was terminated.
    5. Review Correspondence Data:

      • Ensure that all required data for the correspondence is present and correctly populated in the system.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration), NACE (Output Types), and SP01 (Spool Request).
    • Documentation: Review SAP documentation related to installment plans and correspondence printing for additional context and troubleshooting steps.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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