How To Fix >3604 - Error selecting original receivables

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 604

• Message text: Error selecting original receivables

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3604 - Error selecting original receivables ?

  The SAP error message "3604 Error selecting original receivables" typically occurs in the context of financial transactions, particularly when dealing with accounts receivable or invoice processing. This error indicates that the system is unable to retrieve the original receivables data for a specific transaction or document.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the database, such as missing or corrupted records related to the receivables.
  Incorrect Document Number: The document number or reference being used may not exist or may have been entered incorrectly.
  Authorization Issues: The user may not have the necessary permissions to access the receivables data.
  Configuration Issues: There may be configuration problems in the financial module that prevent the system from correctly identifying the receivables.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve the necessary data.
  
  Solutions:
  
  Check Document Number: Verify that the document number or reference you are using is correct and exists in the system.
  Data Consistency Check: Run a consistency check on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 or SE16 to inspect the relevant tables.
  User Authorizations: Ensure that the user has the appropriate authorizations to access the receivables data. This may involve checking roles and permissions in the user profile.
  Review Configuration: Check the configuration settings in the financial module to ensure that everything is set up correctly. This may involve consulting with a functional consultant or SAP support.
  System Performance: If the issue is related to system performance, consider checking the system logs for any performance-related errors and consult with your IT team to address any underlying issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL5N (Customer Line Item Display), and others that may help in troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Consult Documentation: Review SAP documentation or user manuals related to accounts receivable and financial transactions for further insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.