How To Fix >3551 - Alt./add. recipient: Both direct input and correction

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 551

• Message text: Alt./add. recipient: Both direct input and correction

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >3551 - Alt./add. recipient: Both direct input and correction ?

  The SAP error message 3551 typically relates to issues with the recipient data in the context of direct input and correction processes. This error often occurs when there is a conflict between the data being processed and the existing data in the system, particularly when trying to add or modify recipient information.
  Cause:
  The error message "Alt./add. recipient: Both direct input and correction" indicates that there is an attempt to perform both a direct input and a correction for the same recipient simultaneously. This can happen in scenarios such as:
  
  Data Duplication: The system detects that the recipient data being entered already exists in the database, leading to a conflict.
  Incorrect Data Format: The data being inputted may not conform to the expected format or structure, causing the system to reject it.
  Transaction Conflicts: There may be ongoing transactions or processes that are locking the recipient data, preventing changes.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Duplicates: Verify if the recipient you are trying to add or modify already exists in the system. If it does, you may need to update the existing record instead of trying to create a new one.
  
  
  Review Input Data: Ensure that the data you are entering is correct and adheres to the required format. Check for any missing or incorrect fields.
  
  
  Use Correct Transaction: Make sure you are using the appropriate transaction code for the action you want to perform. If you are trying to correct an existing record, use the correction transaction instead of direct input.
  
  
  Release Locks: If there are any locks on the recipient data, you may need to wait for those transactions to complete or contact your system administrator to release the locks.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are using.
  
  
  Error Logs: Check the system logs for more detailed error messages that can provide additional context on what might be causing the issue.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) or XD01 (Create Customer) that may be involved in managing recipient data.
  User Permissions: Ensure that you have the necessary permissions to perform the actions you are attempting.
  
  If the issue persists after trying these solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.