How To Fix >3481 - Dunning procedure &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 481

  • Message text: Dunning procedure &1 does not exist

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >3481 - Dunning procedure &1 does not exist ?

    The SAP error message 3481 indicates that the dunning procedure specified in the system does not exist. This error typically occurs when you are trying to execute a dunning run or perform a dunning-related transaction, and the system cannot find the dunning procedure you are referencing.

    Cause:

    1. Non-Existent Dunning Procedure: The dunning procedure you are trying to use has not been defined in the system.
    2. Incorrect Configuration: The dunning procedure may have been deleted or not properly configured in the system.
    3. Incorrect Input: The dunning procedure number you entered may be incorrect or misspelled.

    Solution:

    1. Check Dunning Procedure Configuration:

      • Go to the SAP transaction code OBD2 (or navigate through the menu: Financial Accounting > Accounts Receivable > Dunning > Dunning Procedure > Define Dunning Procedures).
      • Verify if the dunning procedure you are trying to use exists in the system. If it does not, you may need to create it.
    2. Create a New Dunning Procedure:

      • If the dunning procedure does not exist, you can create a new one by using the same transaction code (OBD2).
      • Fill in the necessary details such as dunning procedure name, dunning levels, and other relevant settings.
    3. Check for Typographical Errors:

      • Ensure that the dunning procedure number you are entering is correct. Double-check for any typos or incorrect entries.
    4. Authorization Issues:

      • Ensure that you have the necessary authorizations to access and modify dunning procedures. If you suspect authorization issues, contact your SAP security administrator.
    5. Consult Documentation:

      • Review SAP documentation or help files related to dunning procedures for additional guidance on configuration and usage.

    Related Information:

    • Dunning Procedure: A dunning procedure is a set of rules that define how overdue payments are handled, including the frequency and content of dunning letters.
    • Dunning Levels: Each dunning procedure can have multiple levels, which determine how many reminders are sent and at what intervals.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • F150: Dunning Run
      • OBD2: Define Dunning Procedures
      • OBD3: Dunning Procedure: Assign Company Codes

    If you continue to experience issues after following these steps, consider reaching out to your SAP support team for further assistance.

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