How To Fix >3457 - Number of receivables is not equal to number of collection items


>3457 - Overview

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 457

  • Message text: Number of receivables is not equal to number of collection items

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >3457 - Number of receivables is not equal to number of collection items ?
    The SAP error message 3457 ("Number of receivables is not equal to number of collection items") typically occurs in the context of accounts receivable and collections management. This error indicates a mismatch between the number of receivables and the number of collection items being processed in a collection run or similar transaction.
    Causes:
    
    Data Entry Errors: There may be discrepancies in the data entered for receivables and collection items, such as missing or incorrectly linked items.
    
    Configuration Issues: Incorrect configuration in the collections management settings can lead to mismatches. Incomplete Processing: If a previous step in the collections process was not completed successfully, it may result in an inconsistency. System Bugs: Occasionally, bugs in the SAP system or specific patches may lead to unexpected behavior. Solutions: Check Data Consistency: Review the receivables and collection items to ensure that they are correctly linked and that all necessary data is present. Use transaction codes like FBL5N (Customer Line Item Display) to

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