How To Fix >3267 - Dunning notice &1 &2 for bus. partner &3 contract acct &4 was reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 267

• Message text: Dunning notice &1 &2 for bus. partner &3 contract acct &4 was reversed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3267 - Dunning notice &1 &2 for bus. partner &3 contract acct &4 was reversed ?

  The SAP error message 3267 indicates that a dunning notice has been reversed for a specific business partner and contract account. This message typically arises in the context of the dunning process, which is used to manage overdue receivables and notify customers about outstanding payments.
  Cause:
  The error message can occur due to several reasons:
  
  Manual Reversal: A user may have manually reversed a dunning notice that was previously generated.
  System Configuration: There may be issues with the configuration of the dunning process in the SAP system.
  Data Integrity Issues: There could be inconsistencies in the data related to the business partner or contract account.
  Timing Issues: The dunning notice may have been reversed after it was already processed or sent out.
  
  Solution:
  To resolve this error, consider the following steps:
  
  Check Dunning History: Review the dunning history for the specific business partner and contract account to understand the status of the dunning notices.
  Verify Reversal: Confirm whether the reversal of the dunning notice was intended. If it was not, you may need to reprocess the dunning notice.
  Reprocess Dunning: If the dunning notice needs to be sent again, you can reprocess the dunning run for the affected business partner and contract account.
  Review Configuration: Check the dunning configuration settings in the SAP system to ensure they are set up correctly.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the business partner or contract account data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to dunning processes and error messages.
  
  Related Information:
  
  Dunning Process: Understand the dunning process in SAP, including how dunning levels, dunning notices, and dunning runs work.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  F150: Dunning Run
  FBL1N: Vendor Line Item Display
  FBL5N: Customer Line Item Display
  
  
  SAP Notes: Check for any SAP Notes related to error message 3267 for additional insights or patches that may address known issues.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the financial module of SAP.