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Message type: E = Error
Message class: >3 - Lock management messages
Message number: 244
Message text: | Dunning level &1 must not be carried out by the dunning run
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>3244
- | Dunning level &1 must not be carried out by the dunning run ?The SAP error message 3244 indicates that a specific dunning level (denoted by &1) cannot be processed during the dunning run. This typically occurs when the dunning procedure is not set up correctly or when certain conditions are not met for the dunning level in question.
Causes:
- Dunning Level Configuration: The dunning level may not be configured properly in the dunning procedure. Each dunning level has specific criteria that must be met for it to be processed.
- Dunning Block: The customer or vendor account may have a dunning block that prevents the dunning run from processing that level.
- Open Items: There may not be any open items that meet the criteria for the specified dunning level.
- Dunning Procedure Settings: The dunning procedure settings may not allow for the specified dunning level to be processed at this time.
- Account Status: The account may be in a status that does not allow for dunning (e.g., closed, cleared, etc.).
Solutions:
Check Dunning Procedure Configuration:
- Go to the configuration settings for the dunning procedure in SAP (Transaction code: OBA4).
- Verify that the dunning levels are set up correctly and that the criteria for each level are appropriate.
Review Dunning Blocks:
- Check if there are any dunning blocks on the customer or vendor account. You can do this by reviewing the account details in the customer/vendor master data.
Verify Open Items:
- Ensure that there are open items that meet the criteria for the dunning level. You can check this in the account balance or open item list.
Adjust Dunning Procedure Settings:
- If necessary, adjust the settings of the dunning procedure to allow for the processing of the specified dunning level.
Account Status Check:
- Review the status of the account to ensure it is eligible for dunning. If the account is closed or cleared, it may not be eligible for dunning.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it. If the issue persists, consider consulting with your SAP support team or a functional consultant for further assistance.
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