How To Fix >3221 - Dunning history does not exist for contract account &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 221

  • Message text: Dunning history does not exist for contract account &1

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  • What is the cause and solution for SAP error message >3221 - Dunning history does not exist for contract account &1 ?

    The SAP error message 3221 ("Dunning history does not exist for contract account &1") typically occurs in the context of the dunning process, which is used to manage overdue receivables. This error indicates that there is no dunning history available for the specified contract account, which can prevent the system from processing dunning notices or generating reports related to overdue payments.

    Causes:

    1. No Dunning Procedure Assigned: The contract account may not have a dunning procedure assigned, which is necessary for generating dunning notices.
    2. No Dunning Records: The contract account may not have any dunning records created, possibly because it has not been overdue or has not been processed for dunning.
    3. Data Deletion: Dunning history data may have been deleted or not yet created due to system settings or data management practices.
    4. Incorrect Account Number: The account number provided may be incorrect or does not exist in the system.

    Solutions:

    1. Check Dunning Procedure: Ensure that the contract account has a dunning procedure assigned. You can do this by navigating to the contract account in the SAP system and checking the dunning settings.
    2. Review Dunning Records: Verify if there are any dunning records for the account. You can check this in the dunning history or dunning log for the specific account.
    3. Create Dunning Records: If the account is overdue and should have dunning records, ensure that the dunning run has been executed for that account. You can run the dunning program (transaction code F150) to generate dunning notices.
    4. Verify Account Number: Double-check the contract account number you are using to ensure it is correct and exists in the system.
    5. Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department to investigate further, especially if there are concerns about data integrity or system configuration.

    Related Information:

    • Dunning Process: Understand the dunning process in SAP, including how dunning levels work and how to configure dunning procedures.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning Run) and F110 (Automatic Payment Transactions) for managing dunning and payments.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on dunning management and troubleshooting common issues.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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