How To Fix >3064 - Incorrect number range defined in Customizing: Number range not external

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 064

• Message text: Incorrect number range defined in Customizing: Number range not external

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >3064 - Incorrect number range defined in Customizing: Number range not external ?

  The SAP error message 3064 ("Incorrect number range defined in Customizing: Number range not external") typically occurs when there is an issue with the configuration of number ranges in the SAP system. This error indicates that the system is trying to use a number range that is not defined as "external," which means that the number range is not set up to allow manual entry of numbers.
  Cause:
  
  Number Range Configuration: The number range in question is defined as "internal" in the Customizing settings, but the process or transaction you are trying to execute requires an "external" number range.
  Incorrect Assignment: The number range might not be correctly assigned to the relevant object or document type.
  Missing Number Range: The required number range might not be created or activated in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Find the relevant number range object that is causing the issue.
  Check the configuration of the number range. Ensure that it is set to "external" if manual entry is required.
  
  
  
  Adjust Number Range Settings:
  
  If the number range is set to "internal," you may need to create a new number range or modify the existing one to be "external."
  Ensure that the number range is properly defined and that the intervals are set correctly.
  
  
  
  Assign Number Range to Document Type:
  
  Go to the relevant customizing transaction (e.g., for sales documents, use VOTXN).
  Ensure that the number range is assigned to the correct document type or object.
  
  
  
  Create/Activate Number Range:
  
  If the number range does not exist, you can create it using transaction SNRO.
  Make sure to activate the number range after creating it.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  SN01: Display Number Range
  SN02: Change Number Range
  SN03: Display Number Range Intervals
  
  
  Documentation: Refer to SAP Help documentation for detailed information on number range management and configuration.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP Basis or functional team for assistance.
  
  By following these steps, you should be able to resolve the error message 3064 and ensure that the number range is configured correctly for your needs.