How To Fix 2C020 - One order exists and is valid for both sales and engineering

SAP Error Message - Details

• Message type: E = Error

• Message class: 2C - Customizing Char. Value Assignment

• Message number: 020

• Message text: One order exists and is valid for both sales and engineering

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 2C020 - One order exists and is valid for both sales and engineering ?

  The SAP error message 2C020 indicates that there is a conflict with an order that exists and is valid for both sales and engineering. This typically occurs in scenarios where a sales order and an engineering order (or production order) are linked to the same item or project, and the system is unable to process the request due to this overlap.
  Cause:
  
  Order Overlap: The error arises when there is an attempt to create or process an order that conflicts with an existing order that is already valid for both sales and engineering.
  Configuration Issues: There may be configuration settings in the system that do not allow for the simultaneous existence of both types of orders for the same item.
  Data Integrity Issues: There could be issues with the data integrity in the system, such as incorrect or incomplete order information.
  
  Solution:
  
  Check Existing Orders: Review the existing orders in the system to identify the one that is causing the conflict. You can do this by using transaction codes like VA03 (Display Sales Order) or CO03 (Display Production Order) to see the details of the orders.
  Order Status: Ensure that the existing order is in a status that allows for further processing. If the order is completed or closed, you may need to create a new order or modify the existing one.
  Modify or Delete Conflicting Orders: If the existing order is no longer needed, consider deleting or modifying it to resolve the conflict.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to order management and ensure that they are set up correctly to handle both sales and engineering orders.
  User Authorization: Ensure that you have the necessary authorizations to create or modify orders in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), CO01 (Create Production Order), and VA03/CO03 for displaying existing orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions specific to your version of SAP.
  Documentation: Review SAP documentation or user manuals related to order management to understand the implications of having both sales and engineering orders for the same item.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.