How To Fix 29812 - Item category & not supported: record ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: 29 - Bills of Material

• Message number: 812

• Message text: Item category & not supported: record ignored

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 29812 - Item category & not supported: record ignored ?

  The SAP error message "29812 Item category & not supported: record ignored" typically occurs during the processing of documents in SAP, such as sales orders, purchase orders, or other transactional documents. This error indicates that the item category specified in the document is not recognized or supported by the system for the particular transaction or context.
  Cause:
  
  Invalid Item Category: The item category specified in the document does not exist or is not configured correctly in the system.
  Configuration Issues: The item category may not be assigned to the relevant document type or may not be allowed for the specific transaction.
  Master Data Issues: The material master or other related master data may not be set up correctly, leading to unsupported item categories.
  Custom Development: If there are custom developments or enhancements in the system, they may not support the specified item category.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings in SAP (Transaction code: SPRO).
  Navigate to the relevant area (e.g., Sales and Distribution, Material Management) and check the configuration for item categories.
  Ensure that the item category is defined and assigned correctly to the relevant document types.
  
  
  
  Verify Master Data:
  
  Check the material master data to ensure that the item category is valid for the material being processed.
  Ensure that the material is set up for the correct sales organization and distribution channel.
  
  
  
  Review Document Type Settings:
  
  Ensure that the document type being used supports the item category in question.
  Check the settings for the document type in the configuration.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error message or provide guidance on item category configuration.
  
  
  
  Testing:
  
  After making any changes, test the document processing again to see if the error persists.
  
  
  
  Consult with SAP Support:
  
  If the issue cannot be resolved through configuration or master data adjustments, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), ME21N (Create Purchase Order), and others where this error might occur.
  Documentation: Review SAP documentation related to item categories and their configuration.
  User Exits and BAdIs: If there are custom developments, check if any user exits or BAdIs are affecting item category processing.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.