How To Fix 29793 - Sales order item & & has been rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: 29 - Bills of Material

• Message number: 793

• Message text: Sales order item & & has been rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 29793 - Sales order item & & has been rejected ?

  The SAP error message 29793, which states "Sales order item & & has been rejected," typically indicates that there is an issue with the sales order item that prevents it from being processed further. This error can arise from various causes, and understanding the specific context of the error is crucial for troubleshooting.
  Possible Causes:
  
  Credit Limit Exceeded: The customer may have exceeded their credit limit, leading to the rejection of the sales order item.
  Blocked Customer: The customer account may be blocked for sales, which can happen due to various reasons such as overdue payments or other credit issues.
  Material Availability: The item may not be available for delivery, either due to stock shortages or other inventory-related issues.
  Pricing Issues: There may be issues with pricing conditions, such as missing or incorrect pricing records.
  Incomplete Data: Required fields in the sales order item may be incomplete or incorrect, leading to rejection.
  Sales Area Issues: The sales area configuration may not be set up correctly for the customer or material.
  
  Solutions:
  
  Check Customer Credit Limit: Review the customer's credit limit and outstanding balances. If the limit is exceeded, consider adjusting the limit or obtaining approval for the order.
  Review Customer Status: Check if the customer account is blocked. If it is, determine the reason for the block and resolve any outstanding issues.
  Verify Material Availability: Check the availability of the material in the inventory. If the item is not available, consider alternative solutions such as backordering or sourcing from another location.
  Check Pricing Conditions: Ensure that the pricing conditions for the sales order item are correctly maintained in the system. Update any missing or incorrect pricing records.
  Complete Required Fields: Review the sales order item for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Sales Area Configuration: Verify that the sales area is correctly configured for the customer and material. Make any necessary adjustments in the configuration.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VA02 (Change Sales Order) to review and modify the sales order, or VK13 (Display Pricing Conditions) to check pricing conditions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that the user has the necessary authorizations to process sales orders and make changes as needed.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.