How To Fix 29788 - Sales order item & & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 29 - Bills of Material

  • Message number: 788

  • Message text: Sales order item & & does not exist

  • Show details Hide details
  • What causes this issue?

    You want to create, change or display a sales order BOM for item &V2&
    in sales document &V1&.
    However, item &V2& does not exist.

    How to fix this error?

    Delete your entry in the <LS>Item</> field.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 29788 - Sales order item & & does not exist ?

    The SAP error message "29788 Sales order item & & does not exist" typically indicates that the system is unable to find the specified sales order item in the database. This can occur for several reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Incorrect Sales Order Number or Item: The sales order number or item number entered may be incorrect or mistyped.
    2. Sales Order Deletion: The sales order or the specific item may have been deleted or not created properly.
    3. Authorization Issues: The user may not have the necessary permissions to view the sales order or item.
    4. Data Synchronization Issues: There may be a delay or issue in data synchronization between different systems or modules.
    5. Status of Sales Order: The sales order may be in a status that prevents it from being accessed (e.g., closed, archived).

    Solutions:

    1. Verify Sales Order and Item Number: Double-check the sales order number and item number for accuracy. Ensure that you are using the correct format and that there are no typographical errors.
    2. Check Sales Order Status: Use transaction codes like VA03 (Display Sales Order) to check the status of the sales order. Ensure that it is active and has not been deleted or archived.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to access the sales order. This may involve checking user roles and permissions in the SAP system.
    4. Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to check for any data synchronization issues or system errors.
    5. Use Transaction Codes: Utilize transaction codes such as VA02 (Change Sales Order) or VA03 (Display Sales Order) to see if the sales order can be accessed through different means.
    6. Check for Related Documents: Sometimes, related documents (like delivery or billing documents) may provide insights into the status of the sales order.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
    • SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
    • User Manuals: Refer to user manuals or training materials for guidance on handling sales orders in SAP.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, it may be necessary to escalate the issue to SAP support for further assistance.

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