How To Fix 29028 - Graphic not supported for selected BOM

SAP Error Message - Details

• Message type: E = Error

• Message class: 29 - Bills of Material

• Message number: 028

• Message text: Graphic not supported for selected BOM

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 29028 - Graphic not supported for selected BOM ?

  The SAP error message 29028, "Graphic not supported for selected BOM," typically occurs when you are trying to display a graphic (such as a drawing or image) associated with a Bill of Materials (BOM) in SAP, but the graphic format is not supported or the graphic is not properly linked to the BOM.
  Causes:
  
  Unsupported Graphic Format: The graphic file format may not be supported by SAP. Common supported formats include BMP, JPG, and PNG, but others may not be recognized.
  Missing Graphic: The graphic file may not be available in the specified location or may not be linked correctly to the BOM.
  Incorrect BOM Configuration: The BOM may not be configured correctly to include the graphic.
  Authorization Issues: The user may not have the necessary permissions to view the graphic associated with the BOM.
  System Configuration: There may be issues with the SAP system configuration that prevent the graphic from being displayed.
  
  Solutions:
  
  Check Graphic Format: Ensure that the graphic file is in a supported format. If not, convert the graphic to a compatible format.
  Verify Graphic Link: Check if the graphic is correctly linked to the BOM. You can do this by navigating to the BOM in SAP and checking the associated documents or graphics.
  Upload Graphic Again: If the graphic is missing, try re-uploading it to the system and linking it to the BOM again.
  Check Authorizations: Ensure that the user has the necessary authorizations to view the graphic. This may involve checking user roles and permissions in SAP.
  Consult SAP Documentation: Refer to SAP documentation or help resources for specific instructions on how to manage graphics in BOMs.
  System Configuration: If the issue persists, consult with your SAP Basis team or system administrator to check for any configuration issues that may be affecting graphic display.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the SAP Help Portal for detailed information on managing BOMs and associated graphics.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.