How To Fix 27002 - Set customer view

SAP Error Message - Details

• Message type: E = Error

• Message class: 27 - API-specific configuration/master data messages

• Message number: 002

• Message text: Set customer view

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 27002 - Set customer view ?

  The SAP error message "27002 Set customer view" typically occurs in the context of customizing or configuring certain aspects of the SAP system, particularly when dealing with customer-specific settings or views. This error can arise in various modules, including Sales and Distribution (SD), Material Management (MM), or others where customer-specific data is involved.
  Cause:
  The error message "27002 Set customer view" usually indicates that the system is unable to find or access the required customer-specific view or configuration. This can happen due to several reasons, including:
  
  Missing Configuration: The customer view has not been set up in the system.
  Authorization Issues: The user may not have the necessary permissions to access or modify the customer view.
  Data Inconsistencies: There may be inconsistencies or missing data in the relevant tables that are required for the customer view.
  Incorrect Settings: The settings in the customizing transaction may not be correctly defined.
  
  Solution:
  To resolve the "27002 Set customer view" error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and verify that the customer view is correctly configured.
  Ensure that all necessary fields and settings are properly defined.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure they have the necessary permissions to access and modify the customer view.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Data Consistency Check:
  
  Use transaction codes like SE11 or SE16 to check the relevant database tables for any inconsistencies or missing entries related to the customer view.
  If inconsistencies are found, you may need to correct the data manually or through a data migration process.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific module you are working with to see if there are any known issues or additional configuration steps required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the transaction code and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) for troubleshooting.
  SAP Notes: Search for SAP Notes related to error 27002 in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.