How To Fix 26411 - Error while creating search engine index

SAP Error Message - Details

• Message type: E = Error

• Message class: 26 - Dokumentenverwaltung

• Message number: 411

• Message text: Error while creating search engine index

What causes this issue?

An error occured while creating the index for the external search
engine.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the search engine is running.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 26411 - Error while creating search engine index ?

  The SAP error message 26411, which states "Error while creating search engine index," typically occurs in the context of SAP applications that utilize search functionalities, such as SAP NetWeaver or SAP Commerce Cloud. This error indicates that there was a problem during the process of creating or updating the search engine index.
  Causes:
  
  Configuration Issues: Incorrect configuration settings for the search engine or the indexing process can lead to this error.
  Data Issues: Problems with the data being indexed, such as missing or corrupted records, can cause the indexing process to fail.
  System Performance: Insufficient system resources (CPU, memory, disk space) can hinder the indexing process.
  Network Issues: If the search engine is hosted externally, network connectivity problems can prevent successful indexing.
  Permissions: Lack of necessary permissions for the user or service account performing the indexing operation can lead to failures.
  Software Bugs: There may be bugs in the SAP software or the search engine that cause the indexing process to fail.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the search engine and ensure they are correctly set up. This includes checking connection parameters, indexing settings, and any relevant parameters in the SAP system.
  Data Validation: Validate the data that is being indexed. Look for any inconsistencies, missing fields, or corrupted records that could be causing the issue.
  Monitor System Resources: Check the system's performance metrics to ensure that there are sufficient resources available for the indexing process. If necessary, allocate more resources or optimize the system.
  Network Connectivity: If applicable, verify that there are no network issues affecting the connection to the search engine. Test connectivity and resolve any network-related problems.
  Permissions Check: Ensure that the user or service account has the necessary permissions to perform indexing operations. Adjust permissions as needed.
  Review Logs: Check the SAP application logs and the search engine logs for any additional error messages or warnings that could provide more context about the failure.
  Update Software: Ensure that you are running the latest version of SAP and the search engine software. Apply any relevant patches or updates that may address known issues.
  Reindexing: If the issue persists, consider deleting the existing index and performing a full reindexing of the data.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for the specific product you are using to understand the indexing process and any related configuration settings.
  Community Forums: Engage with the SAP Community or other forums where users may have encountered similar issues and can share their solutions.
  
  If the problem continues after trying the above solutions, it may be necessary to contact SAP support for further assistance.