How To Fix 26401 - Error while loading data form the ITS

SAP Error Message - Details

• Message type: E = Error

• Message class: 26 - Dokumentenverwaltung

• Message number: 401

• Message text: Error while loading data form the ITS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 26401 - Error while loading data form the ITS ?

  The SAP error message 26401, which states "Error while loading data from the ITS," typically occurs when there are issues related to the Internet Transaction Server (ITS) while trying to load data into an SAP application. This error can arise from various causes, and here are some common reasons, potential solutions, and related information:
  Causes:
  
  Network Issues: Problems with the network connection between the client and the ITS server can lead to this error.
  ITS Configuration: Incorrect configuration settings in the ITS can prevent data from being loaded properly.
  Session Timeout: If the session has timed out, the data may not load correctly.
  Browser Compatibility: Some browsers may not be fully compatible with the ITS, leading to loading issues.
  Data Format Issues: The data being sent or received may not be in the expected format, causing errors during processing.
  Authorization Issues: Lack of proper authorizations for the user can also lead to this error.
  
  Solutions:
  
  Check Network Connection: Ensure that there are no network issues and that the connection to the ITS server is stable.
  Review ITS Configuration: Verify the configuration settings of the ITS. Ensure that the necessary services are running and that the configuration is correct.
  Session Management: Check if the session has timed out. If so, try logging in again or refreshing the session.
  Browser Compatibility: Test the application in different browsers to see if the issue persists. Ensure that you are using a supported browser version.
  Data Validation: Validate the data being sent to ensure it meets the expected format and requirements.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data and perform the required actions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases notes that address known issues.
  Logs and Traces: Review the logs and traces in the ITS and SAP system to gather more information about the error. This can help in diagnosing the root cause.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for ITS to understand its configuration and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.