How To Fix 26209 - FTP subcommand: server returns error

SAP Error Message - Details

• Message type: E = Error

• Message class: 26 - Dokumentenverwaltung

• Message number: 209

• Message text: FTP subcommand: server returns error

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Register this internal error at SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 26209 - FTP subcommand: server returns error ?

  The SAP error message 26209, which states "FTP subcommand: server returns error," typically occurs when there is an issue with the FTP (File Transfer Protocol) communication between the SAP system and the FTP server. This error can arise due to various reasons, including configuration issues, network problems, or server-side restrictions.
  Causes:
  
  Incorrect FTP Server Configuration: The FTP server may not be configured correctly to accept connections from the SAP system.
  Authentication Issues: Invalid credentials (username/password) may be used to connect to the FTP server.
  Network Issues: There may be network connectivity problems between the SAP system and the FTP server.
  Firewall Restrictions: Firewalls may be blocking the FTP traffic, preventing the SAP system from communicating with the FTP server.
  Server-Side Errors: The FTP server may be experiencing issues or may be down.
  File Permissions: The user may not have the necessary permissions to access or write to the specified directory on the FTP server.
  Command Limitations: The FTP server may not support certain commands being sent by the SAP system.
  
  Solutions:
  
  Check FTP Server Configuration: Ensure that the FTP server is correctly configured to accept connections from the SAP system. Verify the server address, port, and protocol settings.
  Verify Credentials: Double-check the username and password being used for the FTP connection. Ensure they are correct and have the necessary permissions.
  Test Network Connectivity: Use tools like ping or telnet to check if the SAP system can reach the FTP server. Ensure that there are no network issues.
  Review Firewall Settings: Check firewall settings on both the SAP system and the FTP server to ensure that FTP traffic is allowed.
  Check FTP Server Status: Ensure that the FTP server is up and running. Check server logs for any errors or issues.
  File Permissions: Verify that the user has the necessary permissions to access the required directories and files on the FTP server.
  Review FTP Commands: If possible, check the FTP commands being sent from the SAP system to ensure they are supported by the FTP server.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to FTP communication.
  FTP Logs: Review the FTP server logs for detailed error messages that can provide more context about the failure.
  SAP Documentation: Refer to SAP documentation for configuration guidelines related to FTP connections.
  Network Monitoring Tools: Use network monitoring tools to analyze traffic and identify any potential issues in the communication between the SAP system and the FTP server.
  
  If the problem persists after checking these areas, it may be beneficial to engage with your network or system administrator for further investigation.