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Message type: E = Error
Message class: >2 -
Message number: 884
Message text: Amount &2 &3 in payment order &1 is different to specified payment amount
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>2884
- Amount &2 &3 in payment order &1 is different to specified payment amount ?The SAP error message 2884 indicates that there is a discrepancy between the amount specified in a payment order and the amount that is being processed. This error typically arises during the payment processing phase, particularly in the context of payment runs or when executing payment transactions.
Cause:
The error message can be triggered by several factors, including:
Mismatch in Amounts: The amount specified in the payment order does not match the amount that is being processed. This could be due to manual entry errors or discrepancies in the data.
Currency Issues: If there are currency conversions involved, the amounts may not align due to exchange rate differences.
Payment Document Changes: If the payment document was modified after the payment order was created, it could lead to inconsistencies.
Configuration Issues: Incorrect configuration in the payment processing settings or in the payment method settings can also lead to this error.
Clearing Differences: If there are open items that have been cleared or partially cleared, the amounts may not match.
Solution:
To resolve the error, you can take the following steps:
Verify Payment Order Amounts: Check the payment order and ensure that the amounts specified match the amounts in the payment document. You can do this by reviewing the payment order details in the SAP system.
Check for Modifications: Investigate if there have been any changes made to the payment document after the payment order was created. If so, you may need to adjust the payment order accordingly.
Review Currency Settings: If currency conversion is involved, ensure that the exchange rates are correctly set and that the amounts are being converted properly.
Examine Configuration: Review the configuration settings for payment processing and payment methods to ensure they are set up correctly.
Recreate Payment Order: If the issue persists, consider deleting the problematic payment order and recreating it with the correct amounts.
Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional guidance and troubleshooting steps.
Related Information:
If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.
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