How To Fix >2783 - +/- sign of return amount was adjusted

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 783

• Message text: +/- sign of return amount was adjusted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2783 - +/- sign of return amount was adjusted ?

  The SAP error message 2783 indicates that there is an issue with the return amount in a financial transaction, specifically related to the sign of the amount. This error typically arises in the context of payment processing, where the system expects a certain format or sign for the return amount.
  Cause:
  The error message 2783 usually occurs due to one of the following reasons:
  
  
  Incorrect Amount Sign: The return amount may have been entered with an incorrect sign (positive or negative). For example, if a return amount is expected to be negative (indicating a refund), but it is entered as positive, this error will be triggered.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that dictate how return amounts should be processed. If these settings are not aligned with the transaction being processed, it can lead to this error.
  
  
  Data Entry Errors: Manual data entry errors can also lead to this issue, where the user inadvertently enters the wrong sign for the return amount.
  
  
  Solution:
  To resolve the error message 2783, you can take the following steps:
  
  
  Check the Return Amount: Review the transaction details and ensure that the return amount is entered with the correct sign. If it is a refund, it should typically be negative.
  
  
  Review Configuration Settings: If the issue persists, check the configuration settings related to payment processing and return amounts in the SAP system. Ensure that they are set up correctly to handle the expected return amounts.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling return amounts and any related configuration settings.
  
  
  Test with Different Scenarios: If possible, test the transaction with different amounts and signs to see if the error persists. This can help identify if the issue is with specific data or a broader configuration problem.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on your specific system configuration and transaction context.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in payment processing, such as F110 (Automatic Payment Transactions) or FBZP (Maintain Payment Program).
  User Roles and Authorizations: Ensure that the user processing the transaction has the necessary roles and authorizations to perform the action.
  SAP Notes: Check for any SAP Notes related to error message 2783, as there may be patches or updates that address known issues.
  
  By following these steps, you should be able to identify and resolve the cause of the SAP error message 2783.