How To Fix >2739 - Payment order &1 has not been reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 739

• Message text: Payment order &1 has not been reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2739 - Payment order &1 has not been reversed ?

  The SAP error message "2739 Payment order &1 has not been reversed" typically occurs in the context of financial transactions, particularly when dealing with payment orders in the SAP system. This error indicates that the system is unable to reverse a payment order because it has not been previously reversed or is in a state that does not allow for reversal.
  Cause:
  
  Payment Order Status: The payment order may not be in a status that allows for reversal. For example, if the payment order has already been processed or cleared, it may not be eligible for reversal.
  Incorrect Transaction: The transaction you are trying to perform may not be appropriate for the current state of the payment order.
  System Configuration: There may be configuration settings in the SAP system that restrict the reversal of payment orders under certain conditions.
  Data Integrity Issues: There could be issues with the data integrity of the payment order, such as missing or incorrect information.
  
  Solution:
  
  Check Payment Order Status: Verify the status of the payment order. If it has already been reversed or processed, you may need to take a different action.
  Review Transaction: Ensure that you are using the correct transaction code and that you are following the proper procedure for reversing a payment order.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on reversing payment orders and the conditions that must be met.
  System Configuration: If you suspect that system configuration is causing the issue, consult with your SAP administrator or technical team to review the settings related to payment order processing and reversal.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT support team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or F111 (Manual Payment Transactions) that may be involved in processing payment orders.
  SAP Notes: Search for SAP Notes related to error message 2739 for any patches or updates that may address known issues.
  User Roles and Permissions: Ensure that the user attempting the reversal has the necessary permissions to perform this action in the SAP system.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message "2739 Payment order &1 has not been reversed."