How To Fix >2718 - No open items found for payment order &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >2 -

  • Message number: 718

  • Message text: No open items found for payment order &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >2718 - No open items found for payment order &1 ?

    The SAP error message "2718 No open items found for payment order &1" typically occurs when you are trying to process a payment order in SAP, but the system cannot find any open items associated with that payment order. This can happen for several reasons, and understanding the cause is essential for resolving the issue.

    Causes:

    1. No Open Items: The most straightforward reason is that there are genuinely no open items available for the specified payment order. This could be due to all items being cleared or paid already.

    2. Incorrect Payment Order: The payment order number specified may be incorrect or does not exist in the system.

    3. Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to the system not recognizing open items.

    4. Document Status: The documents related to the payment order may have been changed or reversed, leading to the absence of open items.

    5. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or process the open items.

    Solutions:

    1. Verify Payment Order: Check the payment order number you are using to ensure it is correct and exists in the system.

    2. Check Open Items: Use transaction codes like FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to check if there are any open items related to the vendor or account in question.

    3. Review Document Status: Investigate the status of the documents associated with the payment order to ensure they are still open and have not been cleared or reversed.

    4. Data Refresh: If you suspect a synchronization issue, try refreshing the data or waiting for the system to update.

    5. User Authorizations: Ensure that you have the necessary permissions to view and process the payment order and its associated open items.

    6. Consult with IT Support: If the issue persists, it may be beneficial to consult with your SAP support team or IT department for further investigation.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N, FBL3N, FB03 (Display Document), and F110 (Automatic Payment Transactions) for managing and reviewing payment orders and open items.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or user manuals for additional context on payment processing and open item management.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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