How To Fix >2711 - Payment order &1 was changed

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 711

• Message text: Payment order &1 was changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2711 - Payment order &1 was changed ?

  The SAP error message "2711 Payment order &1 was changed" typically indicates that a payment order has been modified after it was created, which can lead to inconsistencies or issues when processing the payment. This error can occur in various scenarios, such as during the execution of payment runs or when trying to post a payment.
  Cause:
  
  Modification of Payment Order: The payment order referenced by the message has been altered after its initial creation. This could happen due to manual changes, updates in the underlying data, or changes in the payment proposal.
  Concurrency Issues: If multiple users or processes are trying to access or modify the same payment order simultaneously, it can lead to this error.
  Data Integrity Issues: There may be issues with the data integrity in the system, such as missing or inconsistent data related to the payment order.
  
  Solution:
  
  Check Payment Order Status: Verify the status of the payment order in question. Ensure that it is in a state that allows for processing.
  Review Changes: Investigate what changes were made to the payment order. This may involve checking logs or change documents to understand the modifications.
  Recreate Payment Order: If the payment order is significantly altered or corrupted, it may be necessary to delete the existing order and recreate it.
  Locking Mechanism: Ensure that proper locking mechanisms are in place to prevent concurrent modifications to the same payment order.
  Consult Documentation: Refer to SAP documentation or support notes related to payment processing for any specific guidance or patches that may address this issue.
  Contact SAP Support: If the issue persists and cannot be resolved through standard troubleshooting, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and F111 (Manual Payment Transactions) to manage payment orders effectively.
  Change Logs: Utilize transaction codes like SCU3 to view change logs for the payment order to identify what changes were made and by whom.
  User Authorizations: Ensure that users have the appropriate authorizations to create, modify, and process payment orders to avoid unauthorized changes.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SAP error message "2711 Payment order &1 was changed."