How To Fix >2657 - +/- sign of amount does not permit repayment

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 657

• Message text: +/- sign of amount does not permit repayment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2657 - +/- sign of amount does not permit repayment ?

  The SAP error message "2657: +/- sign of amount does not permit repayment" typically occurs in the context of financial transactions, particularly when dealing with payment processing or clearing of open items in accounts receivable or accounts payable.
  Cause:
  This error message indicates that there is a mismatch in the sign of the amount being processed. Specifically, it usually arises when:
  
  Negative Amounts: You are trying to process a repayment (which is typically a positive amount) for an item that has a negative balance (like a credit memo or a refund).
  Incorrect Document Type: The document type being used may not allow for the type of transaction you are attempting to perform.
  Configuration Issues: There may be configuration settings in the financial module that restrict certain types of transactions based on the sign of the amounts.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check the Amount: Verify the amount you are trying to process. Ensure that it is positive if you are attempting to make a repayment.
  Review Document Types: Ensure that you are using the correct document type for the transaction. For example, if you are trying to clear a credit memo, ensure that you are using a document type that allows for this.
  Transaction Type: If you are trying to reverse a payment or clear an item, ensure that the transaction type is appropriate for the amount's sign.
  Consult Configuration: If you have access, check the configuration settings in the Financial Accounting (FI) module to ensure that there are no restrictions on the types of transactions you are trying to perform.
  Use Correct Clearing Method: If you are clearing an open item, ensure that you are using the correct clearing method that matches the sign of the amounts involved.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, SAP releases notes that address known issues or provide additional guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (General Ledger), F-28 (Incoming Payments), or F-32 (Clear Customer) to understand where the error might be occurring.
  User Documentation: Review SAP user documentation or training materials related to financial transactions to ensure compliance with best practices.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a financial consultant who specializes in SAP FI module for further assistance.