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Message type: E = Error
Message class: >2 -
Message number: 540
Message text: No bank or account maintained: House bank return reason cannot be entered
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>2540
- No bank or account maintained: House bank return reason cannot be entered ?The SAP error message 2540: No bank or account maintained: House bank return reason cannot be entered typically occurs when there is an attempt to process a return reason for a house bank transaction, but the necessary configuration for the house bank or the bank account is missing.
Cause:
- Missing House Bank Configuration: The house bank may not be properly configured in the system.
- Missing Bank Account: The specific bank account associated with the house bank may not be maintained.
- Incorrect Settings: There may be incorrect settings in the bank master data or in the configuration of the house bank.
- Authorization Issues: The user may not have the necessary authorizations to access the house bank or related transactions.
Solution:
Check House Bank Configuration:
- Go to the transaction code FI12 (House Bank) and verify that the house bank is correctly set up.
- Ensure that the bank key and account number are correctly maintained.
Maintain Bank Account:
- Ensure that the bank account associated with the house bank is maintained. You can check this in the same FI12 transaction.
- If the bank account is missing, create a new bank account for the house bank.
Review Bank Master Data:
- Check the bank master data to ensure that all required fields are filled out correctly.
- Use transaction code FI01 (Create Bank) or FI02 (Change Bank) to review or update the bank details.
Check User Authorizations:
- Ensure that the user has the necessary authorizations to access and modify house bank settings. This can be checked with your SAP security team.
Consult Documentation:
- Review SAP documentation or help files related to house banks and bank accounts for any additional configuration steps that may be required.
Testing:
- After making the necessary changes, test the transaction again to see if the error persists.
Related Information:
Transaction Codes:
SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
By following these steps, you should be able to resolve the error message and ensure that the house bank and related accounts are properly maintained in your SAP system.
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