How To Fix >2513 - Payment document &1 with origin &2(&3) cannot trigger a returned item

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 513

• Message text: Payment document &1 with origin &2(&3) cannot trigger a returned item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2513 - Payment document &1 with origin &2(&3) cannot trigger a returned item ?

  The SAP error message 2513 indicates that a payment document cannot trigger a returned item due to specific conditions not being met. This error typically arises in the context of financial transactions, particularly when dealing with payment processing and returned items (e.g., bounced checks).
  Cause:
  The error message can occur due to several reasons, including:
  
  
  Document Status: The payment document may be in a status that does not allow for the triggering of a returned item. For example, if the payment has already been cleared or reversed, it may not be eligible for a returned item.
  
  
  Payment Method: The payment method used may not support returned items. Certain payment methods (like cash payments) may not have a mechanism for handling returns.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the processing of returned items for specific payment types or conditions.
  
  
  Missing Data: Required data for processing the returned item may be missing or incorrect, such as bank details or payment reference information.
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Document Status: Verify the status of the payment document. If it has already been cleared or reversed, you may need to create a new payment document to handle the returned item.
  
  
  Review Payment Method: Ensure that the payment method used for the transaction supports returned items. If not, you may need to adjust the payment method or use a different one.
  
  
  Configuration Review: Consult with your SAP configuration team to review the settings related to payment processing and returned items. Ensure that the system is configured to allow returned items for the relevant payment types.
  
  
  Data Validation: Check that all necessary data is present and correct. This includes verifying bank details, payment references, and any other relevant information.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling returned items and the conditions that must be met.
  
  
  Error Logs: Review any error logs or system messages that may provide additional context or details about the issue.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBRA (Reset Document) or FBL1N (Vendor Line Item Display) to help manage payment documents and returned items.
  User Roles: Ensure that the user attempting to process the returned item has the necessary authorizations and roles assigned in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.