How To Fix >2340 - There is no receivables balance

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 340

• Message text: There is no receivables balance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2340 - There is no receivables balance ?

  The SAP error message "2340: There is no receivables balance" typically occurs in the context of financial transactions, particularly when dealing with accounts receivable. This error indicates that the system cannot find any outstanding receivables for the specified customer or account. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  No Outstanding Invoices: The customer may not have any outstanding invoices or receivables recorded in the system.
  Cleared Items: All receivables may have been cleared or paid off, resulting in a zero balance.
  Incorrect Customer Account: The transaction may be referencing the wrong customer account or business partner.
  Data Entry Errors: There may be errors in the data entry, such as incorrect dates or amounts.
  Posting Period Issues: The posting period may be closed, preventing the system from recognizing any receivables.
  Configuration Issues: There may be configuration issues in the accounts receivable module or related settings.
  
  Solutions:
  
  Check Customer Account: Verify that you are referencing the correct customer account and that it has outstanding invoices.
  Review Open Items: Use transaction codes like FBL5N (Customer Line Item Display) to check for any open items or outstanding invoices for the customer.
  Verify Payment Status: Ensure that any payments or clearing transactions have been correctly posted and that they have not cleared the receivables.
  Check Posting Period: Ensure that the posting period is open for the transactions you are trying to process.
  Re-enter Data: If there are data entry errors, correct them and try the transaction again.
  Consult Configuration: If the issue persists, consult with your SAP administrator or finance team to check for any configuration issues in the accounts receivable settings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), FB03 (Display Document), and F-28 (Post Incoming Payments) to help troubleshoot the issue.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals related to accounts receivable for additional insights and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.