How To Fix >2314 - | ... Prepaid account &1 was cleared with document number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 314

• Message text: | ... Prepaid account &1 was cleared with document number &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2314 - | ... Prepaid account &1 was cleared with document number &2 ?

  The SAP error message 2314 indicates that a prepaid account has been cleared with a specific document number. This message typically arises in the context of financial accounting, particularly when dealing with prepaid expenses or advance payments.
  Cause:
  The error message usually occurs due to one of the following reasons:
  
  Clearing of Prepaid Account: The prepaid account (e.g., an asset account) has been cleared, meaning that the associated prepaid amount has been fully utilized or accounted for in another transaction.
  Incorrect Posting: There may be an attempt to post a new transaction against a prepaid account that has already been cleared, leading to inconsistencies in the accounting records.
  Document Number Reference: The document number referenced in the error message indicates that the clearing has been completed, and any further attempts to post against that account are not allowed.
  
  Solution:
  To resolve this error, consider the following steps:
  
  Review the Document: Check the document number mentioned in the error message to understand the nature of the clearing. You can do this by looking up the document in the SAP system to see what transactions were involved.
  Verify Account Status: Ensure that the prepaid account is in the correct status for further transactions. If it has been cleared, you may need to create a new prepaid entry or adjust the existing entries.
  Repost if Necessary: If you need to make adjustments, you may need to reverse the clearing or create a new document that reflects the current state of the prepaid account.
  Consult with Finance Team: If you are unsure about the implications of reversing a clearing or making adjustments, consult with your finance or accounting team to ensure compliance with accounting principles and practices.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL3N (G/L Account Line Items), and F-03 (Clear G/L Account) to help navigate and resolve issues related to clearing accounts.
  Documentation: Review SAP documentation or help files related to prepaid accounts and clearing processes for more detailed guidance.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to financial documents and accounts in SAP.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult SAP Notes for any known issues or patches related to this error message.