How To Fix >2304 - Program error; payment card number &1 contains wildcard characters

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 304

• Message text: Program error; payment card number &1 contains wildcard characters

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2304 - Program error; payment card number &1 contains wildcard characters ?

  The SAP error message 2304 indicates that there is a problem with the payment card number being processed. Specifically, it states that the payment card number contains wildcard characters, which are not allowed. Wildcard characters are typically used in search queries to represent one or more characters, but they are not valid in the context of payment card numbers.
  Cause:
  The error is caused by the presence of wildcard characters (such as *, %, or ?) in the payment card number field. This can happen due to:
  
  Data Entry Error: A user may have mistakenly entered a wildcard character instead of a valid digit.
  Data Import Issues: If payment card numbers are being imported from an external system, the data may not have been properly validated, leading to the inclusion of invalid characters.
  System Configuration: There may be a misconfiguration in the system that allows or does not properly validate the input for payment card numbers.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Data: Review the payment card number that triggered the error. Ensure that it contains only valid numeric characters (0-9) and does not include any wildcard characters or spaces.
  
  
  Correct Data Entry: If the error was due to manual entry, correct the payment card number by removing any wildcard characters and replacing them with the correct digits.
  
  
  Validate Data Import: If the payment card number was imported from another system, check the source data for any wildcard characters. Clean the data before importing it into SAP.
  
  
  Review System Configuration: If the issue persists, review the configuration settings related to payment processing in SAP. Ensure that there are proper validations in place to prevent the entry of invalid characters.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for any specific guidelines related to payment card processing and validation.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Payment Card Processing: Familiarize yourself with the payment card processing module in SAP, including how to properly handle payment card data.
  Data Validation: Implement data validation rules in your SAP system to prevent the entry of invalid characters in payment card fields.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.