How To Fix >2301 - Repayment request created by clarification of incoming payment

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 301

• Message text: Repayment request created by clarification of incoming payment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2301 - Repayment request created by clarification of incoming payment ?

  The SAP error message 2301 typically indicates that there is an issue related to the repayment request that was created due to the clarification of an incoming payment. This error can arise in various scenarios, particularly in the context of financial transactions and payment processing.
  Cause:
  The error message can be triggered by several factors, including:
  
  Incorrect Payment Allocation: The incoming payment may not have been allocated correctly to the corresponding invoices or accounts, leading to discrepancies.
  Missing or Incorrect Data: There may be missing or incorrect data in the payment document or related master data (e.g., customer/vendor master records).
  Configuration Issues: There could be issues with the configuration settings in the SAP system related to payment processing or repayment requests.
  Document Status: The status of the documents involved (e.g., invoices, credit memos) may not allow for the creation of a repayment request.
  Currency Issues: If there are currency differences or exchange rate issues, this could also lead to problems in processing the repayment request.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Payment Allocation: Review the allocation of the incoming payment to ensure it is correctly applied to the appropriate invoices or accounts.
  Verify Data: Ensure that all necessary data is complete and accurate in the payment document and related master data.
  Review Configuration: Check the configuration settings in the SAP system related to payment processing and repayment requests. Ensure that they are set up correctly.
  Document Status: Verify the status of the documents involved. If any documents are blocked or in an incorrect status, resolve those issues.
  Currency Settings: If currency issues are suspected, check the currency settings and exchange rates to ensure they are correct.
  Consult Logs: Review the application logs or error logs in SAP for more detailed information about the error and any related issues.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display) to investigate the documents involved.
  SAP Support: If the issue persists, consider reaching out to SAP support or consulting with your internal SAP team for further assistance.
  Documentation: Review SAP documentation or user manuals related to payment processing and repayment requests for additional guidance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.