How To Fix >2197 - | Only payment card type &1 is to be paid (partner has &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 197

• Message text: | Only payment card type &1 is to be paid (partner has &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2197 - | Only payment card type &1 is to be paid (partner has &2) ?

  The SAP error message "2197 | Only payment card type &1 is to be paid (partner has &2)" typically occurs in the context of payment processing, particularly when dealing with payment cards in SAP systems. This error indicates a mismatch between the expected payment card type and the actual card type associated with the partner (customer or vendor).
  Cause:
  
  Card Type Mismatch: The payment card type that the system is trying to process does not match the card type that is configured for the partner in the system. For example, if the system expects a Visa card but the partner has a MasterCard, this error will be triggered.
  Configuration Issues: There may be incorrect configurations in the payment card settings for the partner in the SAP system.
  Data Entry Errors: There could be a mistake in the data entry for the payment card details, leading to the mismatch.
  
  Solution:
  
  
  Check Partner Configuration:
  
  Go to the partner master data (customer or vendor) and verify the payment card type assigned to the partner.
  Ensure that the payment card type matches the one that is being processed.
  
  
  
  Update Payment Card Information:
  
  If the partner has a different card type than expected, update the partner's payment card information to reflect the correct type.
  If the payment card type being used is incorrect, ensure that the correct card type is selected during the payment process.
  
  
  
  Review Payment Processing Settings:
  
  Check the payment processing settings in the SAP system to ensure that they are configured correctly for the types of payment cards being used.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling payment card types and configurations.
  
  
  
  Contact Support:
  
  If the issue persists after checking configurations and data, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check and update partner details.
  Payment Card Configuration: Review the configuration settings for payment cards in the SAP system, which can usually be found in the financial or accounts receivable modules.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error and ensure that the payment processing works as intended.