How To Fix >2069 - | Payment by business partner &1, card &2, address number &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >2 -

  • Message number: 069

  • Message text: | Payment by business partner &1, card &2, address number &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >2069 - | Payment by business partner &1, card &2, address number &3 ?

    The SAP error message 2069 typically indicates an issue related to payment processing involving a business partner, a payment card, and an address number. This error can occur in various scenarios, particularly in the context of financial transactions or payment processing within SAP systems.

    Cause:

    The error message can arise due to several reasons, including but not limited to:

    1. Invalid Business Partner: The business partner specified in the transaction may not be correctly set up or may not have the necessary payment information.
    2. Card Issues: The payment card referenced may be invalid, expired, or not properly linked to the business partner.
    3. Address Number Problems: The address number associated with the business partner may not be valid or may not correspond to the payment method being used.
    4. Configuration Issues: There may be configuration issues in the payment processing settings within SAP.
    5. Authorization Issues: The user may not have the necessary permissions to process payments for the specified business partner or card.

    Solution:

    To resolve the error, you can take the following steps:

    1. Verify Business Partner Data:

      • Check the business partner's master data to ensure that it is correctly set up, including payment methods and associated addresses.
      • Ensure that the business partner is active and not blocked for transactions.
    2. Check Payment Card Information:

      • Validate that the payment card details are correct, including the card number, expiration date, and any other relevant information.
      • Ensure that the card is linked to the correct business partner.
    3. Review Address Number:

      • Confirm that the address number associated with the business partner is valid and correctly configured.
      • Check if the address is active and not marked for deletion.
    4. Configuration Review:

      • Review the configuration settings related to payment processing in SAP. Ensure that all necessary settings are correctly configured for the payment method being used.
    5. User Authorization:

      • Check the user’s authorization roles to ensure they have the necessary permissions to perform the transaction.
    6. Consult Documentation:

      • Refer to SAP documentation or support notes related to error message 2069 for any specific guidance or updates.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner), FBL1N (Vendor Line Item Display), or F-28 (Post Incoming Payments) to investigate the business partner and payment details.
    • SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the underlying cause of the SAP error message 2069.

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