How To Fix >2006 - | Contract account locked by lock key &1, payment cannot be made


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >2 -

  • Message number: 006

  • Message text: | Contract account locked by lock key &1, payment cannot be made

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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  • What is the cause and solution for SAP error message >2006 - | Contract account locked by lock key &1, payment cannot be made ?

    The SAP error message "2006 | Contract account locked by lock key &1, payment cannot be made" indicates that a specific contract account is currently locked, preventing any payment transactions from being processed. This locking mechanism is typically in place to ensure data integrity and prevent concurrent modifications that could lead to inconsistencies.

    Causes:

    1. Ongoing Processes: The contract account may be locked due to ongoing processes such as billing, payment processing, or other transactions that are currently being executed.
    2. Manual Locking: A user or administrator may have manually locked the account for maintenance or auditing purposes.
    3. System Errors: Sometimes, system errors or inconsistencies can lead to an account being locked unintentionally.
    4. Batch Jobs: Scheduled batch jobs that are processing data related to the contract account may also cause it to be locked temporarily.

    Solutions:

    1. Check Lock Status: Use transaction code SM12 to check for locks on the contract account. You can identify the user or process that has locked the account.
    2. Wait for Completion: If the lock is due to an ongoing process, wait for that process to complete. Once it finishes, the lock should be released automatically.
    3. Unlock Manually: If you determine that the lock is no longer needed (e.g., a user has left the session open), you can manually unlock the account using transaction code SM12. However, be cautious when doing this to avoid data inconsistencies.
    4. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes:

      • SM12: To view and manage lock entries.
      • SM21: To check system logs for any related errors or warnings.
      • SE11: To check the data dictionary for the structure of the contract account.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or patches related to this error.

    • Documentation: Review SAP documentation related to contract accounts and payment processing to understand the locking mechanisms better.

    By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error.

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